Maine Equal Justice is hiring a Paralegal

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Maine Equal Justice is hiring a Paralegal to Help People Meet their Basic Needs

Maine Equal Justice has an immediate opening for a passionate, mission-driven individual for a full-time paralegal. This position provides direct service to individuals and families that contact Maine Equal Justice (MEJ) for assistance with public benefits and other basic needs. This position conducts intakes, provides advice and referrals, and advocates on behalf of clients with state agency staff, as appropriate. The position also assists with MEJ’s legislative advocacy, including identifying and supporting clients to participate in legislative activities.  

Maine Equal Justice is a nonprofit legal aid provider located in Augusta that represents the interests of people with low income in the state legislature, before the courts and administrative agencies, and through outreach and education in the community. Maine Equal Justice strives to increase economic security, opportunity, and equity in Maine, ensuring that people can access adequate health care, food, income security, and higher education and training. Maine Equal Justice is committed to building an inclusive workplace that values diversity and inclusion and reflects the diversity of our communities. We strongly encourage people of color and members of the LGBTQ community to apply.

Representative Tasks: 

  • Receives and evaluates client phone calls and complaints and determines method of response.
  • Consistently enters and maintains accurate client data in MEJ database.
  • Provides response, including referral and resource information, as appropriate, and negotiate with the Department of health and Human Services to resolve issues.
  • Assists in writing, editing and layout of client education material.
  • Tracks client contacts and inquiries in order to analyze trends and opportunities for systemic intervention.
  • Identifies individuals who may want to engage in advocacy activities and refers those individuals to the organizing team.

Knowledge, Skills, and Abilities:

  • General knowledge of the federal and state laws and agency rules relating to poverty issues including housing, TANF/ASPIRE/Parents as Scholars, SNAP, Medicaid.
  • Knowledge of other programs and resources throughout the state, including both legal services. programs and agencies and programs that provide services or benefits to low income people.
  • Knowledge of legislative process and opportunities for public input.
  • Ability to differentiate between a systemic issue and individual problem.
  • Ability to evaluate client issues and concerns (sometimes beyond what they indicate that they are calling about) and make appropriate referrals.
  • Ability to find answers to individual problems by researching statutes, program manuals, and/or talking to appropriate experts.
  • Ability to listen to clients, gather necessary information and write up their stories either for presentation in the form of testimony or in the form of an intake.
  • Knowledge of computer programs including Microsoft Office and G-Suite. Salesforce experience helpful but not required.

Minimum qualifications:  A five (5) year combination of education, training, and experience in working on issues that affect low-income people, including direct client contact.  Knowledge and experience of the legal system and substantive and procedural law. Bachelor’s degree preferred.