You may have heard that the Department of Health and Human Services (DHHS) is planning to contract out the ASPIRE program – meaning that the state will contract with a New York-based nonprofit, Fedcap, to manage the TANF/ASPIRE caseload. DHHS and Fedcap are still working to iron out the terms of this contract. DHHS will continue to manage eligibility decisions, sanctions, support and transitional services, but Fedcap staff will work directly with parents receiving TANF, assisting with the creation and implementation of their individual family plan. Parents receiving TANF can expect to receive notice in the mail detailing these changes sometime in late summer/early fall.
If you experience any problems during this transition or as a result of these changes, please contact Karen Wyman for assistance at 1-866-626-7059, ext. 205 or firstname.lastname@example.org.